How our Bank Transfer flow works
Bank Transfer on rc19 is built around clear matching. When you start a transfer, we show the receiving bank details, the amount you entered and the reference text we need to see on the receipt. Our cashier team checks the sender name, amount and timestamp before crediting your account. For withdrawals, we ask you to confirm your bank title and account details
so the request can be matched without avoidable back-and-forth.
- Sender name check
- Receipt upload
- Reference text
- Bank title match